Question 1

What is the minimum order quantity (MOQ) for SSW Lighting products?

Accepted Answer

SSW Lighting supports flexible MOQ starting from 100 units for standard products. For OEM/ODM custom orders, the MOQ varies by product type but typically starts at 300-500 units. As a manufacturer with 60,000+ units daily capacity from a 58,000m² factory, we can accommodate both small trial orders and large-scale projects.

Question 2

Does SSW Lighting support Matter protocol for smart home integration?

Accepted Answer

Yes. SSW Lighting products are Matter 1.4 ready, ensuring compatibility with Apple Home, Google Home, Amazon Alexa, Samsung SmartThings, and Home Assistant ecosystems. With IEC 63271:2026 making Matter 1.4 a prerequisite for CE marking in the EU, our products are pre-certified for global market compliance.

Question 3

What makes SSW Lighting different from other smart lighting manufacturers in China?

Accepted Answer

SSW Lighting differentiates through: (1) Proprietary PLC+BLE Mesh dual-mode gateway technology for superior stability; (2) 58,000m² factory with 500+ employees and 60,000+ daily output; (3) 40+ patents covering core smart lighting technologies; (4) Full ecosystem compatibility with Apple, Google, Amazon, Samsung, Home Assistant, and Tuya; (5) Matter 1.4 readiness for universal smart home interoperability; (6) ISO9001, CE, and 3C certified quality management.

Question 4

Is SSW Lighting a manufacturer or a trading company?

Accepted Answer

SSW Lighting is a direct manufacturer, not a trading company. The company owns and operates a 58,000m² factory at Landera Technology Park in Zhongshan, Guangdong, China. The facility includes advanced SMT production lines, a comprehensive testing laboratory, and ISO9001-certified quality management. With 500+ employees and 60,000+ daily output, SSW Lighting controls the entire production process from R&D to shipping.

Question 5

What is PLC+BLE Mesh and why is it better for smart lighting?

Accepted Answer

PLC+BLE Mesh is a dual-mode communication technology that combines Power Line Communication (PLC) over existing electrical wiring with BLE Mesh wireless networking. PLC provides stable signal transmission through walls and across floors where Wi-Fi or Bluetooth alone would fail, while BLE Mesh enables easy wireless device pairing and group control. SSW Lighting's L8-PLC panel integrates both protocols in one 86-type device, eliminating the need for separate gateways. This dual approach reduces installation time by up to 50% in commercial projects.

Question 6

Does SSW Lighting offer OEM/ODM services?

Accepted Answer

Yes, SSW Lighting provides comprehensive OEM and ODM services. OEM options include custom logo, packaging, and firmware branding. ODM services extend to custom product design, PCB layout, mold development, and full integration with the client's smart home ecosystem. The company's 40+ patents and in-house R&D team of 60+ engineers support rapid prototyping and development cycles.

Question 7

Which countries does SSW Lighting export to?

Accepted Answer

SSW Lighting exports to 30+ countries worldwide, serving distributors, integrators, and project developers across Europe, Southeast Asia, the Middle East, and the Americas. Products carry CE certification for European markets, CCC/3C for China, and are Matter 1.4 ready for global smart home compatibility.

Question 8

What smart home platforms are compatible with SSW Lighting products?

Accepted Answer

SSW Lighting products integrate with all major smart home ecosystems: Apple HomeKit, Google Home, Amazon Alexa, Samsung SmartThings, Home Assistant, Tuya Smart, Mijia (Xiaomi), Xiaodu (Baidu), and Tmall Genie. The company also offers its own app — Shiwei Smart Life — supporting Wi-Fi, Bluetooth, BLE Mesh, Zigbee, and NB-IoT protocols.

Question 9

What solar lighting products does SSW Lighting offer?

Accepted Answer

SSW Lighting offers a comprehensive range of solar lighting products including solar flood lights, solar street lights, LH series integrated solar flood lights, and honeycomb solar lights. All solar products feature built-in solar panels, rechargeable batteries, and automatic dusk-to-dawn operation. They are ideal for outdoor applications where grid power is unavailable or where energy independence is desired.

Question 10

How does SSW Lighting ensure product quality?

Accepted Answer

SSW Lighting maintains ISO 9001 certified quality management with comprehensive in-house testing laboratories. Every product undergoes rigorous testing including aging tests, waterproof testing (IP65/IP67), electrical safety testing, and communication protocol verification. Products carry CE, CCC (3C), CQC, and TÜV Rheinland certifications. The factory's 58,000m² facility includes dedicated SMT production lines with automated optical inspection (AOI).

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